- Pack of Twinkly 400 LED light string and Twinkly 60 LED Dots USB light string
- 36W power output ensures robust performance and efficient operation for your lighting needs
- Instant Bluetooth and Wi-Fi connectivity enhances lighting design capabilities and enables creative customization through the Twinkly App (free for iOS and Android on mobile and tablet)
- Multicolour RGB LEDs offer a palette of 16 million colours for endless customization and ambiance
- Control 400 + 60 LED lights string conveniently through the Twinkly app
- Dozens of ready-to-play customizable effects provide versatile options to suit any mood or occasion
- Easily group them with other Twinkly RGB devices (sold separately) for synchronized lighting displays
- Works with Twinkly Music (sold separately) to dynamically synchronize lighting effects with the music playing in your environment for an immersive audio-visual experience
- Integrates seamlessly with Razer Chroma RGB through the Twinkly Chroma Connector
- Works with OMEN Light Studio on OMEN Gaming Hub for synchronized lighting experiences
- Compatibility with Google assistant and Amazon Alexa enables smooth control through voice commands
- Works with Apple HomeKit for enhanced smart home integration and supports Homey for expanded connectivity and control options
- Strings include a smart controller, power adapter with plug (type A), and are IP44 rated for outdoor use
- Dots include a smart controller with USB power connection included and are IP20 rated for indoor use
- Expected lifetime of 30,000 hours ensures long-lasting performance and reliability for extended use
- Easy, quick, and intuitive setup process lets you configure your device in just seconds
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Shipping & Delivery
Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping process.
SHIPPING RANGE
- Countries: We currently ship within the Canada Â
- Future Expansion: Expansion to other shipping areas is being considered.
SHIPPING COSTS
- Within the Canada : Free shipping on all orders.
- No Hidden Fees: All costs are clearly stated at checkout.
ORDER PROCESSING TIME
- Processing Time: Orders are processed within 1-2 business days, Monday to Friday- (GMT-07) Mountain Standard Time (Edmonton)
- Last Order Time: 22:00 (GMT-07) Mountain Standard Time (Edmonton)
- Weekend Orders: Orders placed on weekends are processed the next business day.
TRANSIT TIME
- Estimated Delivery Time: 1-2 business days.
- Business Days: Shipments occur Monday to Friday.
- Notes: Delivery times are estimates and may vary due to external factors such as weather conditions and transportation issues.
SHIPPING PROCESS
- Reliable Courier Services: We ship via DHL and Fedex and UPS
- Insured Shipments: All shipments are insured. Contact our customer service in case of loss or damage during transit.
- Eco-Friendly Packaging: We strive to use sustainable packaging materials to minimize our ecological footprint.
TRACKING INSTRUCTIONS
- Tracking Information: After purchase, you will receive an email with tracking information, including the name of the shipping company and the tracking number.
- Track Your Order: You can track your order via our website. Simply enter your tracking number on our tracking portal to view the status of your order.
- Questions: Our support team is ready to assist with any questions about tracking your order.
MISSING ITEMS PROCEDURE
- Reporting Missing Items: Contact our customer service within 7 days of receiving your package via [email protected]Â
- Resolution: We will resolve the issue as soon as possible and send a replacement item or offer a refund.
RETURN POLICY
- Returns: Returns are accepted within 30 days of receiving your order.
- Conditions for Returns: Items must be unused, undamaged, and returned in the original packaging. Personalized items cannot be returned.
- Costs: Return shipping costs are the responsibility of the customer unless the item is defective or not as described. In such cases, Simolary LLCÂ
will cover the return shipping costs. - Refund: Refunds are processed within 14 days of receiving the return and are refunded to the original payment method.
-Address return :
SIMOLARY LLC WAREHOUSE
168 Prestwick Manor SE, Calgary, AB T2Z 4Y7, Canada - Questions?
Visit our FAQ page or contact our customer service via email : [email protected]
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