The stainless steel, chimney-like design with a loose- fitting lid and tight-fitting doors creates a constant flow of new smoke for maximum flavor. With its extra-large 5.5 qt water pan, this Americana smokers perfect the slow-cooking process so food is juicy and tender every time. Heat-resistant wooden side and hood handles, as well as sliding access doors on the body, make checking and adding water and wood chips while cooking hassle free. Flavor channels direct smoke for maximum food flavoring, and the heavy-duty reinforced steel legs add extra strength and durability. 351 sq inches of cooking space 2 Chrome plated cooking grids for two-level cooking 5-1/2 quart water pan Sliding access doors for checking and adding to the water and charcoal levels easily Assembly Required: Select Professional Assembly to receive an assembled grill, if no option for professional assembly available, item will arrive unassembled Flavor channels directs smoke for maximum food flavoring Heavy-duty reinforced steel legs Stay-cool wood handles CA Residents: Prop 65 Warning(s) Prop65 Warning Label PDF Instructions/Assembly PDF Warranty Guide PDF
General |
|||
|---|---|---|---|
Color/Finish Family |
Silver |
Manufacturer Color/Finish |
Stainless Steel |
Dimensions |
|||
|---|---|---|---|
Actual Depth (Inches) |
27 |
Actual Height (Inches) |
34 |
Actual Width (Inches) |
21.5 |
Common Height (Inches) |
34 |
Firebox Depth (Inches) |
16.75 |
Firebox Width (Inches) |
16.75 |
Features |
|||
|---|---|---|---|
Configuration |
Centerbox |
Cooking Surface Material |
Chrome-plated |
Housing Material |
Stainless steel |
Number of Cooking Racks |
2 |
Orientation |
Vertical |
Primary Cooking Area (Sq. Inches) |
351 |
Side Shelf |
None |
Temperature Gauge |
Yes |
Total Cooking Area (Sq. Inches) |
351 |
||
Warranty |
|||
|---|---|---|---|
Warranty |
90-day limited |
||
Certifications |
|||
|---|---|---|---|
CA Residents: Prop 65 Warning(s) |
Yes |
||
Miscellaneous |
|||
|---|---|---|---|
UNSPSC |
48101500 |
||
Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping process.
Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping process:
Shipping Range
- Countries: We currently ship to Canada and the United States.
- Future Expansion: We are considering expanding to other regions in the future.
Shipping Costs
- Within Canada: Free shipping on all orders.
- Within the United States: Free shipping on all orders.
- No Hidden Fees: All costs are clearly stated at checkout.
ORDER PROCESSING TIME
- Processing Time: Orders are processed within 1-2 business days, Monday to Friday- (GMT-07) Mountain Standard Time (Edmonton)
- Last Order Time: 22:00 (GMT-07) Mountain Standard Time (Edmonton)
- Weekend Orders: Orders placed on weekends are processed the next business day.
TRANSIT TIME
- Estimated Delivery Time: 1-2 business days.
- Business Days: Shipments occur Monday to Friday.
- Notes: Delivery times are estimates and may vary due to external factors such as weather conditions and transportation issues.
SHIPPING PROCESS
- Reliable Courier Services: We ship via DHL and Fedex and UPS
- Insured Shipments: All shipments are insured. Contact our customer service in case of loss or damage during transit.
- Eco-Friendly Packaging: We strive to use sustainable packaging materials to minimize our ecological footprint.
TRACKING INSTRUCTIONS
- Tracking Information: After purchase, you will receive an email with tracking information, including the name of the shipping company and the tracking number.
- Track Your Order: You can track your order via our website. Simply enter your tracking number on our tracking portal to view the status of your order.
- Questions: Our support team is ready to assist with any questions about tracking your order.
MISSING ITEMS PROCEDURE
- Reporting Missing Items: Contact our customer service within 7 days of receiving your package via [email protected]Â
- Resolution: We will resolve the issue as soon as possible and send a replacement item or offer a refund.
RETURN POLICY
- Returns: Returns are accepted within 30 days of receiving your order.
- Conditions for Returns: Items must be unused, undamaged, and returned in the original packaging. Personalized items cannot be returned.
- Costs: Return shipping costs are the responsibility of the customer unless the item is defective or not as described. In such cases, Simolary LLCÂ
will cover the return shipping costs. - Refund: Refunds are processed within 14 days of receiving the return and are refunded to the original payment method.
-Address return :
SIMOLARY LLC WAREHOUSE
168 Prestwick Manor SE, Calgary, AB T2Z 4Y7, Canada - Questions?
Visit our FAQ page or contact our customer service via email : [email protected]
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