Description
DETAILS & DESIGN :
- The 28” Omnivore Griddle with Hard Cover Bundle is a must-have for outdoor cooking made easy
- Omnivore Griddle Plate Technology: Quicker preheat and recovery times, even heat distribution, higher fuel efficiency with fewer BTUs required for optimal cooking temperatures, and built-in wind guards keep the hot air in and the cool air out
- The hardcover is sturdy enough to protect your grill from the elements
- Hooks are placed inside the cover to conveniently hang it over the back of your griddle
- BAR System: Innovative system for personalized accessory arrangements
- Two independently controlled heat zones let you cook your main and side dishes simultaneously at different temperatures
- Dual side shelves with side shelf hooks: Added prep space with easy access to your cooking tools on the side shelf hooks
- Patented rear grease management system makes clean up simple and quick
- Includes the griddle, a cover, and a spatula set so you’ll have everything you need to grill
- Electric push-button ignition is convenient and reliable
- Two caster wheels let you conveniently transport this griddle as needed
Specifications
| Grill length | 57.28 in. |
|---|---|
| Grill depth | 25.3 in. |
| Grill Height | 37 in. |
| Grill Weight | 86 lbs. |
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Shipping & Delivery
Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping process.
Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping process:
Shipping Range
- Countries: We currently ship to Canada and the United States.
- Future Expansion: We are considering expanding to other regions in the future.
Shipping Costs
- Within Canada: Free shipping on all orders.
- Within the United States: Free shipping on all orders.
- No Hidden Fees: All costs are clearly stated at checkout.
ORDER PROCESSING TIME
- Processing Time: Orders are processed within 1-2 business days, Monday to Friday- (GMT-07) Mountain Standard Time (Edmonton)
- Last Order Time: 22:00 (GMT-07) Mountain Standard Time (Edmonton)
- Weekend Orders: Orders placed on weekends are processed the next business day.
TRANSIT TIME
- Estimated Delivery Time: 1-2 business days.
- Business Days: Shipments occur Monday to Friday.
- Notes: Delivery times are estimates and may vary due to external factors such as weather conditions and transportation issues.
SHIPPING PROCESS
- Reliable Courier Services: We ship via DHL and Fedex and UPS
- Insured Shipments: All shipments are insured. Contact our customer service in case of loss or damage during transit.
- Eco-Friendly Packaging: We strive to use sustainable packaging materials to minimize our ecological footprint.
TRACKING INSTRUCTIONS
- Tracking Information: After purchase, you will receive an email with tracking information, including the name of the shipping company and the tracking number.
- Track Your Order: You can track your order via our website. Simply enter your tracking number on our tracking portal to view the status of your order.
- Questions: Our support team is ready to assist with any questions about tracking your order.
MISSING ITEMS PROCEDURE
- Reporting Missing Items: Contact our customer service within 7 days of receiving your package via support@simolary.com
- Resolution: We will resolve the issue as soon as possible and send a replacement item or offer a refund.
RETURN POLICY
- Returns: Returns are accepted within 30 days of receiving your order.
- Conditions for Returns: Items must be unused, undamaged, and returned in the original packaging. Personalized items cannot be returned.
- Costs: Return shipping costs are the responsibility of the customer unless the item is defective or not as described. In such cases, Simolary LLC
will cover the return shipping costs. - Refund: Refunds are processed within 14 days of receiving the return and are refunded to the original payment method.
-Address return :
SIMOLARY LLC WAREHOUSE
168 Prestwick Manor SE, Calgary, AB T2Z 4Y7, Canada - Questions?
Visit our FAQ page or contact our customer service via email : support@simolary.com
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