Leave your worries at the door with security that’s always on with the Arlo Pro 5S 2K. Installation is easier than ever with a wire-free setup and smart Wi-Fi with dual-band connection that automatically recognizes and connects to the 2.4 or 5GHz network, whichever is stronger. See the details that matter with 2K HDR video and 12x zoom, and a wide 160 degree field of view helps to see the bigger picture. The Pro 5 SL is also built to work with the Arlo Smart Home Security system, providing enhanced battery life, a more robust connection with Arlo SecureLink, and image verification when power or Wi-Fi is down.1 Get smarter notifications on your phone when the Pro 5 SL spots people, vehicles, animals, or packages, and view live or recorded video clips directly from your phone with a free trial of Arlo Secure service included. 2K video with HDR: see details that HD cameras miss with 2K resolution and 12X zoom Enhanced battery life: up to 30% more battery life and new low power mode for longer battery performance Dual-band Wi-Fi: hassle-free setup, faster video loading and less buffering with support for 2.4 and 5 GHz networks See more at night: View critical details in color night vision for better identification. 100% Wire-Free with swappable rechargeable battery: No cords or wiring hassles for an easy installation, anywhere. See the bigger picture: Wider, 160 degree view with auto image correction, reducing the fisheye effect Noise canceling audio: Hear and speak to visitors with clear, 2-way audio. All-weather protection: Designed to withstand heat, cold, rain, or sun. Security system ready: Combines with the Arlo Smart Home Security System for enhanced battery life, image verification when power or Wi-Fi is down, and more.
General |
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|---|---|---|---|
Color/Finish Family |
Black |
Manufacturer Color/Finish |
Black |
Series Name |
Pro 5S |
Type |
Mounted |
Dimensions |
|||
|---|---|---|---|
Monitor Size |
Not included |
||
Features |
|||
|---|---|---|---|
Audio Detection |
Yes |
Audio Microphone |
Yes |
Audio Speaker |
Yes |
External Memory |
No external memory |
Facial Recognition |
No |
Hub Required |
No |
Image Encryption |
No |
Image Type |
Color |
Image Zoom |
Yes |
Installation Required |
No |
Internal Memory |
No internal memory |
Motion Sensor |
No |
Night Vision Capable |
Yes |
Night Vision Range |
Up to 150-ft |
Number of Cameras Included |
1 |
Output to Computer |
Yes |
Output to DVR |
No |
Output to Mobile |
Yes |
Output to TV |
Yes |
Power Source |
Battery-operated |
Record Capable |
No |
Technology |
Digital |
Total Cameras Supported |
1 |
Touchscreen Monitor |
No |
Two-way Communication |
Yes |
Use Location |
Indoor/Outdoor |
Viewing Modes |
Manual |
Voice Controlled |
Yes |
Wall Mount Included |
Yes |
||
Compatibility |
|||
|---|---|---|---|
App Compatibility |
Yes |
Bluetooth Compatibility |
No |
Connectivity |
Wireless |
Wi-Fi Compatibility |
Yes |
Works with Amazon Alexa |
Yes |
Works with Android |
Yes |
Works with Apple HomeKit |
Yes |
Works with iOS |
Yes |
Works with SmartThings |
Yes |
Works with the Google Assistant |
Yes |
Warranty |
|||
|---|---|---|---|
Warranty |
1-year |
||
Certifications |
|||
|---|---|---|---|
CA Residents: Prop 65 Warning(s) |
No |
||
Miscellaneous |
|||
|---|---|---|---|
UNSPSC |
46171600 |
||
Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping process.
Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping process:
Shipping Range
- Countries: We currently ship to Canada and the United States.
- Future Expansion: We are considering expanding to other regions in the future.
Shipping Costs
- Within Canada: Free shipping on all orders.
- Within the United States: Free shipping on all orders.
- No Hidden Fees: All costs are clearly stated at checkout.
ORDER PROCESSING TIME
- Processing Time: Orders are processed within 1-2 business days, Monday to Friday- (GMT-07) Mountain Standard Time (Edmonton)
- Last Order Time: 22:00 (GMT-07) Mountain Standard Time (Edmonton)
- Weekend Orders: Orders placed on weekends are processed the next business day.
TRANSIT TIME
- Estimated Delivery Time: 1-2 business days.
- Business Days: Shipments occur Monday to Friday.
- Notes: Delivery times are estimates and may vary due to external factors such as weather conditions and transportation issues.
SHIPPING PROCESS
- Reliable Courier Services: We ship via DHL and Fedex and UPS
- Insured Shipments: All shipments are insured. Contact our customer service in case of loss or damage during transit.
- Eco-Friendly Packaging: We strive to use sustainable packaging materials to minimize our ecological footprint.
TRACKING INSTRUCTIONS
- Tracking Information: After purchase, you will receive an email with tracking information, including the name of the shipping company and the tracking number.
- Track Your Order: You can track your order via our website. Simply enter your tracking number on our tracking portal to view the status of your order.
- Questions: Our support team is ready to assist with any questions about tracking your order.
MISSING ITEMS PROCEDURE
- Reporting Missing Items: Contact our customer service within 7 days of receiving your package via [email protected]
- Resolution: We will resolve the issue as soon as possible and send a replacement item or offer a refund.
RETURN POLICY
- Returns: Returns are accepted within 30 days of receiving your order.
- Conditions for Returns: Items must be unused, undamaged, and returned in the original packaging. Personalized items cannot be returned.
- Costs: Return shipping costs are the responsibility of the customer unless the item is defective or not as described. In such cases, Simolary LLC
will cover the return shipping costs. - Refund: Refunds are processed within 14 days of receiving the return and are refunded to the original payment method.
-Address return :
SIMOLARY LLC WAREHOUSE
168 Prestwick Manor SE, Calgary, AB T2Z 4Y7, Canada - Questions?
Visit our FAQ page or contact our customer service via email : [email protected]
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