Multiple storage options – All content can be stored in the Cloud using two-factor authentication or locally on a built-in SD drive (SD card sold separately; up to 128gb of capacity) Keep an eye on what’s important – With night vision, HD resolution, and two-way audio you can check on your kids or pet while away from home Control with your voice – Control your camera when your hands are full or you are comfortable on the couch by pairing it with a Google Assistant or Amazon Alexa device
Description
Specifications
General |
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|---|---|---|---|
Sub-Brand |
Cync Smart |
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Features |
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|---|---|---|---|
Carbon Monoxide Detector(s) Included |
No |
Deadbolt(s) Included |
No |
Door Sensor(s) Included |
No |
Flood Sensor(s) Included |
No |
Learning Thermostat(s) Included |
No |
Light Bulb(s) Included |
No |
Light Dimmer(s) Included |
No |
Light Switch(es) Included |
No |
Media Streaming Device(s) Included |
Yes |
Motion Sensor(s) Included |
No |
Package Contents |
1 Cync Indoor Camera and 1 Cync Outdoor Camera |
Security Camera(s) Included |
Yes |
Smart Hub(s) Included |
No |
Smart Plug(s) Included |
No |
Smoke Detector(s) Included |
No |
Use Location |
Indoor/Outdoor |
Video Doorbell(s) Included |
No |
Window Sensor(s) Included |
No |
Compatibility |
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|---|---|---|---|
Bluetooth Compatibility |
Yes |
||
Warranty |
|||
|---|---|---|---|
Warranty |
2-year |
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Certifications |
|||
|---|---|---|---|
CA Residents: Prop 65 Warning(s) |
No |
Safety Listing |
cULus safety listing |
Miscellaneous |
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|---|---|---|---|
UNSPSC |
46171600 |
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Shipping & Delivery
Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping process.
Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping process:
Shipping Range
- Countries: We currently ship to Canada and the United States.
- Future Expansion: We are considering expanding to other regions in the future.
Shipping Costs
- Within Canada: Free shipping on all orders.
- Within the United States: Free shipping on all orders.
- No Hidden Fees: All costs are clearly stated at checkout.
ORDER PROCESSING TIME
- Processing Time: Orders are processed within 1-2 business days, Monday to Friday- (GMT-07) Mountain Standard Time (Edmonton)
- Last Order Time: 22:00 (GMT-07) Mountain Standard Time (Edmonton)
- Weekend Orders: Orders placed on weekends are processed the next business day.
TRANSIT TIME
- Estimated Delivery Time: 1-2 business days.
- Business Days: Shipments occur Monday to Friday.
- Notes: Delivery times are estimates and may vary due to external factors such as weather conditions and transportation issues.
SHIPPING PROCESS
- Reliable Courier Services: We ship via DHL and Fedex and UPS
- Insured Shipments: All shipments are insured. Contact our customer service in case of loss or damage during transit.
- Eco-Friendly Packaging: We strive to use sustainable packaging materials to minimize our ecological footprint.
TRACKING INSTRUCTIONS
- Tracking Information: After purchase, you will receive an email with tracking information, including the name of the shipping company and the tracking number.
- Track Your Order: You can track your order via our website. Simply enter your tracking number on our tracking portal to view the status of your order.
- Questions: Our support team is ready to assist with any questions about tracking your order.
MISSING ITEMS PROCEDURE
- Reporting Missing Items: Contact our customer service within 7 days of receiving your package via support@simolary.comÂ
- Resolution: We will resolve the issue as soon as possible and send a replacement item or offer a refund.
RETURN POLICY
- Returns: Returns are accepted within 30 days of receiving your order.
- Conditions for Returns: Items must be unused, undamaged, and returned in the original packaging. Personalized items cannot be returned.
- Costs: Return shipping costs are the responsibility of the customer unless the item is defective or not as described. In such cases, Simolary LLCÂ
will cover the return shipping costs. - Refund: Refunds are processed within 14 days of receiving the return and are refunded to the original payment method.
-Address return :
SIMOLARY LLC WAREHOUSE
168 Prestwick Manor SE, Calgary, AB T2Z 4Y7, Canada - Questions?
Visit our FAQ page or contact our customer service via email : support@simolary.com
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