These tool sets are made from solid square stock and feature the traditional Shepherd’s Hook handle style. The four tools – poker, tongs, shovel and brush hang from hooks on the footed stand. The Shepherd’s Hook Tool Set comes in a Black Powder coat Finish and three height options and a mini set for tending woodstoves. SET OF 4 FIREPLACE TOOLS: This shepherd’s hook fireplace set Includes 4 tools- poker, shovel, tongs, and natural sorghum fiber brush, hanging from hooks on the footed stand TRADITIONAL STYLE: These traditional style tools are made from square stock SHEPHERD’S HOOK HANDLES: Traditional shepherd’s hook on each tool handle to move the set easily with tools hanging DIMENSIONS AND MATERIAL: Measures 26.5 inch H, 6 inch x 6 inch footprint, available in four heights, made of wrought Iron with black powder coated finish WARRANTY INCLUDED: All items have a 90-day manufacturer’s warranty
General |
|||
|---|---|---|---|
Color/Finish Family |
Black |
Manufacturer Color/Finish |
Black |
Type |
Fireplace tool set |
||
Dimensions |
|||
|---|---|---|---|
Assembled Height (Inches) |
26.5 |
||
Features |
|||
|---|---|---|---|
Broom Included |
Yes |
Poker Included |
Yes |
Primary Material |
Iron |
Shovel Included |
Yes |
Stand Included |
Yes |
Tongs Included |
Yes |
Tool Set |
Yes |
Total Number of Pieces |
5 |
Warranty |
|||
|---|---|---|---|
Warranty |
90-day limited |
||
Certifications |
|||
|---|---|---|---|
CA Residents: Prop 65 Warning(s) |
No |
||
Miscellaneous |
|||
|---|---|---|---|
UNSPSC |
60122200 |
||
Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping process.
Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping process:
Shipping Range
- Countries: We currently ship to Canada and the United States.
- Future Expansion: We are considering expanding to other regions in the future.
Shipping Costs
- Within Canada: Free shipping on all orders.
- Within the United States: Free shipping on all orders.
- No Hidden Fees: All costs are clearly stated at checkout.
ORDER PROCESSING TIME
- Processing Time: Orders are processed within 1-2 business days, Monday to Friday- (GMT-07) Mountain Standard Time (Edmonton)
- Last Order Time: 22:00 (GMT-07) Mountain Standard Time (Edmonton)
- Weekend Orders: Orders placed on weekends are processed the next business day.
TRANSIT TIME
- Estimated Delivery Time: 1-2 business days.
- Business Days: Shipments occur Monday to Friday.
- Notes: Delivery times are estimates and may vary due to external factors such as weather conditions and transportation issues.
SHIPPING PROCESS
- Reliable Courier Services: We ship via DHL and Fedex and UPS
- Insured Shipments: All shipments are insured. Contact our customer service in case of loss or damage during transit.
- Eco-Friendly Packaging: We strive to use sustainable packaging materials to minimize our ecological footprint.
TRACKING INSTRUCTIONS
- Tracking Information: After purchase, you will receive an email with tracking information, including the name of the shipping company and the tracking number.
- Track Your Order: You can track your order via our website. Simply enter your tracking number on our tracking portal to view the status of your order.
- Questions: Our support team is ready to assist with any questions about tracking your order.
MISSING ITEMS PROCEDURE
- Reporting Missing Items: Contact our customer service within 7 days of receiving your package via [email protected]
- Resolution: We will resolve the issue as soon as possible and send a replacement item or offer a refund.
RETURN POLICY
- Returns: Returns are accepted within 30 days of receiving your order.
- Conditions for Returns: Items must be unused, undamaged, and returned in the original packaging. Personalized items cannot be returned.
- Costs: Return shipping costs are the responsibility of the customer unless the item is defective or not as described. In such cases, Simolary LLC
will cover the return shipping costs. - Refund: Refunds are processed within 14 days of receiving the return and are refunded to the original payment method.
-Address return :
SIMOLARY LLC WAREHOUSE
168 Prestwick Manor SE, Calgary, AB T2Z 4Y7, Canada - Questions?
Visit our FAQ page or contact our customer service via email : [email protected]
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