Experience both efficiency and style with the Modern Ember Uptown 28″ Electric Insert, an ideal heating solution for your home or office. Its energy-efficient LED lighting brings life to the realistic logs and glowing ember bed, allowing you to customize flame colors, speed, and brightness to suit any ambiance. This electric fireplace insert provides the flexibility to operate the heater independently from the flames and set a timer for 1 to 9 hours of continuous warmth. Convenience is enhanced with the included multi-function remote, and you can even operate the fireplace through Wi-Fi and smart speakers like Alexa powered devices and the Google Assistant using the Tuya Smart app. Embrace the inviting warmth provided by this modern electric fireplace insert from Modern Ember. REMOTE INCLUDED + WORKS WITH ALEXA AND GOOGLE: Easily adjust heat settings, flame color, power on/off the device, and more with the included remote, plus connect to Wi-Fi and connect to your favorite home assistant to adjust settings with your voice. REALISTIC LOGS AND EMBER BED: The included realistic-looking resin logs and ember bed add to the realism of the fire and flames, adjust the flames between the 4 different flame color options. POWERFUL HEATER: Heating up to 1,000 Sq Ft the Uptown Electric Fireplace insert is the perfect addition to fill the space of your existing fireplace and can heat the rest of your room. CONTROL HEAT YEAR-ROUND: Set the desired room temperature (68° – 88°) or completely turn off the heat during the summer – The flames operate with or without the flames so you control the ambience in the room. EASY INSTALLATION: With its easy plug-in installation you simply need to plug in the Uptown Electric Fireplace Insert into any existing outlet.
General |
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|---|---|---|---|
Color/Finish Family |
Black |
Manufacturer Color/Finish |
Uptown Brick Smart Wi-Fi Enabled |
Dimensions |
|||
|---|---|---|---|
Rough Opening Depth (Inches) |
8.2 |
Rough Opening Width |
28 |
Weight (lbs.) |
40 |
Rough Opening Width (Inches) |
29.5 |
Features |
|||
|---|---|---|---|
Adjustable Flame |
Yes |
Flame Operates with and without Heat |
Yes |
Max Supplemental Heating Area (Sq. Feet) |
1000 |
Maximum BTUs |
5118 |
Maximum Wattage |
1500 |
Number of Heat Settings |
Variable |
Primary Material |
Metal and glass |
Remote Control Included |
Yes |
Rough Opening Height (Inches) |
23.4 |
Thermostat |
Yes |
Warranty |
|||
|---|---|---|---|
Warranty |
1-year limited |
||
Certifications |
|||
|---|---|---|---|
CA Residents: Prop 65 Warning(s) |
No |
Safety Listing |
CSAus safety listing |
Miscellaneous |
|||
|---|---|---|---|
UNSPSC |
40102100 |
||
Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping process.
Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping process:
Shipping Range
- Countries: We currently ship to Canada and the United States.
- Future Expansion: We are considering expanding to other regions in the future.
Shipping Costs
- Within Canada: Free shipping on all orders.
- Within the United States: Free shipping on all orders.
- No Hidden Fees: All costs are clearly stated at checkout.
ORDER PROCESSING TIME
- Processing Time: Orders are processed within 1-2 business days, Monday to Friday- (GMT-07) Mountain Standard Time (Edmonton)
- Last Order Time: 22:00 (GMT-07) Mountain Standard Time (Edmonton)
- Weekend Orders: Orders placed on weekends are processed the next business day.
TRANSIT TIME
- Estimated Delivery Time: 1-2 business days.
- Business Days: Shipments occur Monday to Friday.
- Notes: Delivery times are estimates and may vary due to external factors such as weather conditions and transportation issues.
SHIPPING PROCESS
- Reliable Courier Services: We ship via DHL and Fedex and UPS
- Insured Shipments: All shipments are insured. Contact our customer service in case of loss or damage during transit.
- Eco-Friendly Packaging: We strive to use sustainable packaging materials to minimize our ecological footprint.
TRACKING INSTRUCTIONS
- Tracking Information: After purchase, you will receive an email with tracking information, including the name of the shipping company and the tracking number.
- Track Your Order: You can track your order via our website. Simply enter your tracking number on our tracking portal to view the status of your order.
- Questions: Our support team is ready to assist with any questions about tracking your order.
MISSING ITEMS PROCEDURE
- Reporting Missing Items: Contact our customer service within 7 days of receiving your package via [email protected]
- Resolution: We will resolve the issue as soon as possible and send a replacement item or offer a refund.
RETURN POLICY
- Returns: Returns are accepted within 30 days of receiving your order.
- Conditions for Returns: Items must be unused, undamaged, and returned in the original packaging. Personalized items cannot be returned.
- Costs: Return shipping costs are the responsibility of the customer unless the item is defective or not as described. In such cases, Simolary LLC
will cover the return shipping costs. - Refund: Refunds are processed within 14 days of receiving the return and are refunded to the original payment method.
-Address return :
SIMOLARY LLC WAREHOUSE
168 Prestwick Manor SE, Calgary, AB T2Z 4Y7, Canada - Questions?
Visit our FAQ page or contact our customer service via email : [email protected]
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