Completely transform a room with an eco-friendly heating solution. The Woodland™ Electric Log Set is a plug and play electric fireplace that fills an old, pre-existing masonry fireplace opening. High intensity, low energy, LED lights dance like real flames and are visible day or night, while the logs glow just like a real wood fire. This set comes with an included remote allowing you master control over flame height, intensity, and heat output. Safe for family, children, and pets, this log set never gets hot enough to burn. The Woodland™ Electric Log Set is ready to go out of the box or it can be hardwired into your existing electrical system. Enjoy the ambiance of a real wood fire without any of the stress by installing a Woodland™ Electric Log Set. The Napoleon Woodland 27-inch Electric Log Set allows you to transform a room with it’s eco-friendly heating solution 1,500-watt and 5,000-BTU output heats up to 400 square feet Thermostat and remote control offer temperature regulation and easy operation, choose between 7 heat settings 27-in W x 14-in D x 15.5-in H electric fireplace can be placed into an existing fireplace opening Built-in thermostat will shut the unit off automatically once pre-set temperature is reached Hand painted resin log set includes high intensity LED lights Electric log set weighs 29.5 pounds Log set is safe to touch and never gets hot enough to burn Equipped with a 1 Year Limited Warranty CA Residents: Prop 65 Warning(s) Installation Manual PDF Prop65 Warning Label PDF Instructions/Assembly PDF Operating Manual PDF
General |
|||
|---|---|---|---|
Collection/Series Name |
Woodland Series |
Color/Finish Family |
Black |
Manufacturer Color/Finish |
Black |
||
Dimensions |
|||
|---|---|---|---|
Depth (Inches) |
14 |
Height (Inches) |
15.5 |
Weight (lbs.) |
29.5 |
Width (Inches) |
27 |
Features |
|||
|---|---|---|---|
Adjustable Flame |
Yes |
Flame Operates with and without Heat |
Yes |
Grade |
Residential |
Heater Included |
No |
Lowe’s Exclusive |
No |
Material |
Resin/Metal |
Maximum BTUs |
5000 |
Maximum Heating Area (Sq. Feet) |
400 |
Maximum Wattage |
1500 |
Number of Heat Settings |
4 |
Package Quantity |
1 |
Remote Control Included |
No |
Thermostat |
Yes |
Use Location |
Indoor |
Variable Heat Settings |
Yes |
||
Warranty |
|||
|---|---|---|---|
Warranty |
1-year limited |
||
Certifications |
|||
|---|---|---|---|
CA Residents: Prop 65 Warning(s) |
Yes |
Safety Listing |
Not safety listed |
Miscellaneous |
|||
|---|---|---|---|
UNSPSC |
40102100 |
||
Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping process.
Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping process:
Shipping Range
- Countries: We currently ship to Canada and the United States.
- Future Expansion: We are considering expanding to other regions in the future.
Shipping Costs
- Within Canada: Free shipping on all orders.
- Within the United States: Free shipping on all orders.
- No Hidden Fees: All costs are clearly stated at checkout.
ORDER PROCESSING TIME
- Processing Time: Orders are processed within 1-2 business days, Monday to Friday- (GMT-07) Mountain Standard Time (Edmonton)
- Last Order Time: 22:00 (GMT-07) Mountain Standard Time (Edmonton)
- Weekend Orders: Orders placed on weekends are processed the next business day.
TRANSIT TIME
- Estimated Delivery Time: 1-2 business days.
- Business Days: Shipments occur Monday to Friday.
- Notes: Delivery times are estimates and may vary due to external factors such as weather conditions and transportation issues.
SHIPPING PROCESS
- Reliable Courier Services: We ship via DHL and Fedex and UPS
- Insured Shipments: All shipments are insured. Contact our customer service in case of loss or damage during transit.
- Eco-Friendly Packaging: We strive to use sustainable packaging materials to minimize our ecological footprint.
TRACKING INSTRUCTIONS
- Tracking Information: After purchase, you will receive an email with tracking information, including the name of the shipping company and the tracking number.
- Track Your Order: You can track your order via our website. Simply enter your tracking number on our tracking portal to view the status of your order.
- Questions: Our support team is ready to assist with any questions about tracking your order.
MISSING ITEMS PROCEDURE
- Reporting Missing Items: Contact our customer service within 7 days of receiving your package via [email protected]
- Resolution: We will resolve the issue as soon as possible and send a replacement item or offer a refund.
RETURN POLICY
- Returns: Returns are accepted within 30 days of receiving your order.
- Conditions for Returns: Items must be unused, undamaged, and returned in the original packaging. Personalized items cannot be returned.
- Costs: Return shipping costs are the responsibility of the customer unless the item is defective or not as described. In such cases, Simolary LLC
will cover the return shipping costs. - Refund: Refunds are processed within 14 days of receiving the return and are refunded to the original payment method.
-Address return :
SIMOLARY LLC WAREHOUSE
168 Prestwick Manor SE, Calgary, AB T2Z 4Y7, Canada - Questions?
Visit our FAQ page or contact our customer service via email : [email protected]
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