Give your bike rides a boost! The Nishiki Escalante Electric Bike gives cyclists speed at their fingertips. Make your casual cruise around the neighborhood even more effortless.
FEATURES:
- Comfort ride seat
- Components tested for safety
- Crisp, consistent stopping thanks to disc brake systems
- LCD-display mounted on handlebar
- ACT Lab certified to UL 2849
As a commitment to the safety of our riders, Nishiki E-bikes are tested to the UL 2849 standard. This standard, specifically developed for E-bikes, ensures the battery, motor, controller, and charger follow rigorous testing as individual components and as component groups for products. Only when all components properly work together does the system pass the UL 2849 standard test. We believe these steps are an important investment within our total E-bike testing requirements.
| Frame Size | 17.5″ |
|---|---|
| Wheel Size | 27.5″ |
| Frame | Comfort Aluminum |
| Fork | Steel rigid |
| Headset | Steel |
| Crank | 3-piece, Alloy |
| Bottom Bracket | Steel |
| Rear Derailleur | S-Ride M200 7 speed |
| Cog Set | 14-28T |
| Shifters | 7-speed, S-Ride Thumb Shifter |
| Speeds | 7 |
| Chain | 6-speed |
| Front Hub | Alloy |
| Rear Hub | Motor |
| Spokes | 12G, steel |
| Rims | Alloy |
| Front Tire | 27 in x 1.75 in |
| Rear Tire | 27 in x 1.75 in |
| Brakes | Front and rear disc |
| Brake Levers | Alloy |
| Pedals | Resin |
| Handlebar | Mid-Rise 680mm |
| Grips | 136mm Krayton Rubber |
| Stem | Alloy Quill |
| Saddle | Padded Spring Comfort |
| Seatpost | Steel CP |
| Battery Type | 36v Lithium Ion |
| Motor Torque | 40Nm |
| Display Type | LCD |
Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping process.
Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping process:
Shipping Range
- Countries: We currently ship to Canada and the United States.
- Future Expansion: We are considering expanding to other regions in the future.
Shipping Costs
- Within Canada: Free shipping on all orders.
- Within the United States: Free shipping on all orders.
- No Hidden Fees: All costs are clearly stated at checkout.
ORDER PROCESSING TIME
- Processing Time: Orders are processed within 1-2 business days, Monday to Friday- (GMT-07) Mountain Standard Time (Edmonton)
- Last Order Time: 22:00 (GMT-07) Mountain Standard Time (Edmonton)
- Weekend Orders: Orders placed on weekends are processed the next business day.
TRANSIT TIME
- Estimated Delivery Time: 1-2 business days.
- Business Days: Shipments occur Monday to Friday.
- Notes: Delivery times are estimates and may vary due to external factors such as weather conditions and transportation issues.
SHIPPING PROCESS
- Reliable Courier Services: We ship via DHL and Fedex and UPS
- Insured Shipments: All shipments are insured. Contact our customer service in case of loss or damage during transit.
- Eco-Friendly Packaging: We strive to use sustainable packaging materials to minimize our ecological footprint.
TRACKING INSTRUCTIONS
- Tracking Information: After purchase, you will receive an email with tracking information, including the name of the shipping company and the tracking number.
- Track Your Order: You can track your order via our website. Simply enter your tracking number on our tracking portal to view the status of your order.
- Questions: Our support team is ready to assist with any questions about tracking your order.
MISSING ITEMS PROCEDURE
- Reporting Missing Items: Contact our customer service within 7 days of receiving your package via support@simolary.com
- Resolution: We will resolve the issue as soon as possible and send a replacement item or offer a refund.
RETURN POLICY
- Returns: Returns are accepted within 30 days of receiving your order.
- Conditions for Returns: Items must be unused, undamaged, and returned in the original packaging. Personalized items cannot be returned.
- Costs: Return shipping costs are the responsibility of the customer unless the item is defective or not as described. In such cases, Simolary LLC
will cover the return shipping costs. - Refund: Refunds are processed within 14 days of receiving the return and are refunded to the original payment method.
-Address return :
SIMOLARY LLC WAREHOUSE
168 Prestwick Manor SE, Calgary, AB T2Z 4Y7, Canada - Questions?
Visit our FAQ page or contact our customer service via email : support@simolary.com
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