Unit includes: compressor/condenser (outdoor) unit, evaporator (indoor) unit, 16 foot quick-connect copper line set, 25 foot quick-connect wire harness, remote control, installation kit, and R410A refrigerant
Features: high efficiency cooling, independent dehumidification, fan only, and heating (heat pump)-see installation guide for dimensions of each piece
Indoor unit: digital display of temperature/functions/error messages, 3 fan speeds, auto-restart (in case of power outage, the system restarts automatically to previous settings)
General |
|||
|---|---|---|---|
Color/Finish Family |
White |
Manufacturer Color/Finish |
white |
Series Name |
Alpic |
Type |
Mini split heat Pump and AC |
Dimensions |
|||
|---|---|---|---|
Air Handler Depth (Inches) |
7.64 |
Air Handler Height (Inches) |
11.22 |
Air Handler Width (Inches) |
31.69 |
Compressor Depth (Inches) |
10.63 |
Compressor Height (Inches) |
19.49 |
Compressor Width (Inches) |
28.35 |
Cord Length (Feet) |
25 |
Depth (Inches) |
10.63 |
Height (Inches) |
19.49 |
Line-set Connection Size |
1/4-in x 1/2-in |
Line-set Length |
25-ft |
Maximum Coverage Area (Sq. Feet) |
500 |
Weight (lbs.) |
56.44 |
Width (Inches) |
28.35 |
Zone Capacity |
Single |
||
Features |
|||
|---|---|---|---|
24 Hour Timer |
Yes |
AHRI Certification Number |
205309410 |
Amperage |
15 |
Annual Fuel Utilization Efficiency % (Percentage) |
0 |
Auto Cool |
Yes |
Automatic Shut-Off |
No |
Control Type |
Digital |
Cooling BTU Rating (BTU) |
12000 |
Decibel Rating (Highest Setting) |
41.5 |
Decibel Rating (Lowest Setting) |
25.5 |
Fan Only Option |
Yes |
Filter Type |
Mesh |
Full Load Amperage Requirement (Amps) |
15 |
Heat Pump Included |
true |
Heating BTU Rating (BTU) |
12000 |
Hub Required |
No |
Kit |
Yes |
Low Voltage Compensation |
No |
Lowe’s Exclusive |
No |
Minimum Outdoor Temperature (Fahrenheit) |
5 |
Mounting Location |
Wall |
Multi-Directional Air Control |
No |
Noise Rating |
Quiet (45 decibels or below) |
Number of Speeds |
3 |
Number of Tons |
1 |
Oscillation |
Yes |
Overload Protection |
No |
Quiet Mode |
Yes |
Refrigerant Type |
R-410A |
Remote Control Included |
Yes |
Sleep Mode |
Yes |
Thermostat |
No |
Timer |
Yes |
Voice Controlled |
No |
Voltage (Volts) |
230 |
||
Compatibility |
|||
|---|---|---|---|
Bluetooth Compatibility |
No |
Smart Compatible |
No |
Wi-Fi Compatibility |
No |
Works with Amazon Alexa |
No |
Works with Android |
No |
Works with Apple HomeKit |
No |
Works with iOS |
No |
Works with SmartThings |
No |
Works with the Google Assistant |
No |
||
Warranty |
|||
|---|---|---|---|
Warranty |
5-year limited |
||
Certifications |
|||
|---|---|---|---|
AHRI Certified |
Yes |
CA Residents: Prop 65 Warning(s) |
Yes |
Energy Efficiency Ratio (E.E.R.) |
8.8 |
ENERGY STAR Certified |
No |
Safety Listing |
UL safety listing |
Seasonal Energy Efficiency Ratio (SEER) |
16.8 |
Miscellaneous |
|||
|---|---|---|---|
UNSPSC |
40101700 |
||
Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping process.
Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping process:
Shipping Range
- Countries: We currently ship to Canada and the United States.
- Future Expansion: We are considering expanding to other regions in the future.
Shipping Costs
- Within Canada: Free shipping on all orders.
- Within the United States: Free shipping on all orders.
- No Hidden Fees: All costs are clearly stated at checkout.
ORDER PROCESSING TIME
- Processing Time: Orders are processed within 1-2 business days, Monday to Friday- (GMT-07) Mountain Standard Time (Edmonton)
- Last Order Time: 22:00 (GMT-07) Mountain Standard Time (Edmonton)
- Weekend Orders: Orders placed on weekends are processed the next business day.
TRANSIT TIME
- Estimated Delivery Time: 1-2 business days.
- Business Days: Shipments occur Monday to Friday.
- Notes: Delivery times are estimates and may vary due to external factors such as weather conditions and transportation issues.
SHIPPING PROCESS
- Reliable Courier Services: We ship via DHL and Fedex and UPS
- Insured Shipments: All shipments are insured. Contact our customer service in case of loss or damage during transit.
- Eco-Friendly Packaging: We strive to use sustainable packaging materials to minimize our ecological footprint.
TRACKING INSTRUCTIONS
- Tracking Information: After purchase, you will receive an email with tracking information, including the name of the shipping company and the tracking number.
- Track Your Order: You can track your order via our website. Simply enter your tracking number on our tracking portal to view the status of your order.
- Questions: Our support team is ready to assist with any questions about tracking your order.
MISSING ITEMS PROCEDURE
- Reporting Missing Items: Contact our customer service within 7 days of receiving your package via [email protected]Â
- Resolution: We will resolve the issue as soon as possible and send a replacement item or offer a refund.
RETURN POLICY
- Returns: Returns are accepted within 30 days of receiving your order.
- Conditions for Returns: Items must be unused, undamaged, and returned in the original packaging. Personalized items cannot be returned.
- Costs: Return shipping costs are the responsibility of the customer unless the item is defective or not as described. In such cases, Simolary LLCÂ
will cover the return shipping costs. - Refund: Refunds are processed within 14 days of receiving the return and are refunded to the original payment method.
-Address return :
SIMOLARY LLC WAREHOUSE
168 Prestwick Manor SE, Calgary, AB T2Z 4Y7, Canada - Questions?
Visit our FAQ page or contact our customer service via email : [email protected]
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