Pleasant Hearth 32-in vent-free firebox insert features a wide opening with a flush face that allows unit to be finished with noncombustible materials (marble, granite, stone, brick, tile or slate). Compatible with any vent-free gas log set including all Pleasant Hearth brand vent-free gas logs. Available in sizes 32-in, 36-in, 42-in zero clearance design for installation in tight spaces Can be paired with a mantel for a custom look Features a matte black interior for a clean finish Draw screen included Hood included Compatible with decorative brick panels sold separately (ZRP320) 1 Year warranty CA Residents: Prop 65 Warning(s) Prop65 Warning Label PDF Use and Care Manual PDF
General |
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|---|---|---|---|
Color/Finish Family |
Black |
Manufacturer Color/Finish |
Black |
Dimensions |
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|---|---|---|---|
Actual Depth (Inches) |
24.2 |
Actual Height (Inches) |
34.1 |
Rough Opening Depth (Inches) |
21.5 |
Rough Opening Height (Inches) |
34.75 |
Rough Opening Width (Inches) |
36.5 |
Weight (lbs.) |
71 |
Features |
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|---|---|---|---|
Blower Included |
No |
Draw Screen Included |
Yes |
Fuel Type |
Natural gas or liquid propane |
Heating Area Range (Sq. Ft.) |
Less than 500 |
Hood Included |
Yes |
Maximum BTUs |
0 |
Maximum Heating Area (Sq. Feet) |
0 |
Oxygen Depletion System |
No |
Primary Material |
Metal |
Refractory Brick Liner Included |
No |
Remote Control Included |
No |
Thermostat |
No |
Uses Logs |
Yes (with logs) |
Venting Type |
Vent-free |
Zero Clearance to Combustibles |
Yes |
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Warranty |
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|---|---|---|---|
Warranty |
1-year |
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Certifications |
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|---|---|---|---|
CA Residents: Prop 65 Warning(s) |
Yes |
OMNI Safety Listing |
No |
PFS Safety Listing |
No |
Safety Listing |
CSA safety listing |
Miscellaneous |
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|---|---|---|---|
UNSPSC |
40102100 |
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Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping process.
Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping process:
Shipping Range
- Countries: We currently ship to Canada and the United States.
- Future Expansion: We are considering expanding to other regions in the future.
Shipping Costs
- Within Canada: Free shipping on all orders.
- Within the United States: Free shipping on all orders.
- No Hidden Fees: All costs are clearly stated at checkout.
ORDER PROCESSING TIME
- Processing Time: Orders are processed within 1-2 business days, Monday to Friday- (GMT-07) Mountain Standard Time (Edmonton)
- Last Order Time: 22:00 (GMT-07) Mountain Standard Time (Edmonton)
- Weekend Orders: Orders placed on weekends are processed the next business day.
TRANSIT TIME
- Estimated Delivery Time: 1-2 business days.
- Business Days: Shipments occur Monday to Friday.
- Notes: Delivery times are estimates and may vary due to external factors such as weather conditions and transportation issues.
SHIPPING PROCESS
- Reliable Courier Services: We ship via DHL and Fedex and UPS
- Insured Shipments: All shipments are insured. Contact our customer service in case of loss or damage during transit.
- Eco-Friendly Packaging: We strive to use sustainable packaging materials to minimize our ecological footprint.
TRACKING INSTRUCTIONS
- Tracking Information: After purchase, you will receive an email with tracking information, including the name of the shipping company and the tracking number.
- Track Your Order: You can track your order via our website. Simply enter your tracking number on our tracking portal to view the status of your order.
- Questions: Our support team is ready to assist with any questions about tracking your order.
MISSING ITEMS PROCEDURE
- Reporting Missing Items: Contact our customer service within 7 days of receiving your package via [email protected]Â
- Resolution: We will resolve the issue as soon as possible and send a replacement item or offer a refund.
RETURN POLICY
- Returns: Returns are accepted within 30 days of receiving your order.
- Conditions for Returns: Items must be unused, undamaged, and returned in the original packaging. Personalized items cannot be returned.
- Costs: Return shipping costs are the responsibility of the customer unless the item is defective or not as described. In such cases, Simolary LLCÂ
will cover the return shipping costs. - Refund: Refunds are processed within 14 days of receiving the return and are refunded to the original payment method.
-Address return :
SIMOLARY LLC WAREHOUSE
168 Prestwick Manor SE, Calgary, AB T2Z 4Y7, Canada - Questions?
Visit our FAQ page or contact our customer service via email : [email protected]
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