The Shark AI Ultra 2-in-1 Robot Vacuum & Mop combines an ultra-powerful vacuum with Sonic Mopping for a complete clean from start to finish. Featuring Matrix Clean, the robot cleans in a precision grid taking multiple passes from multiple angles over debris ensuring no spots are missed on all your carpets and floors. Using Matrix Clean, the vacuum delivers 30% better carpet cleaning*and 50% better stain cleaning** (*vs. RV2610WD single pass tested on level loop sand, **vs. RV2001WD). Engineered to pick up more pet hair with its self-cleaning brushroll, this robot vacuum leaves no cleaning detail unmet. It even cleans edges and corners with CleanEdge Technology using blasts of air to pull debris into its cleaning path. The robot’s intelligent navigation features precision home mapping and object detection. With Precision Home Mapping, the robot uses it’s 360° LiDAR vision quickly and accurately maps your home so your robot can methodically clean detecting and avoiding objects in its path, day, or night (*objects 4.5 inches or greater in its path), adapting to everyday changes in the home. When low on battery, the robot can return to its base, recharge, and pickup cleaning where it left off. Set a cleaning schedule, initiate on-demand cleaning, or activate Matrix Clean, all with sound of your voice using Amazon Alexa or Google Assistant. Utilize the app to set custom carpet and no-go zones for complete control of where the robot cleans and doesn’t clean. This robot masterfully integrates powerful Shark(R) cleaning performance with intelligent navigation to give you the ultimate floor cleaning machine.
Shark – AI Ultra 2-in-1 Robot Vacuum & Mop with Sonic Mopping, Matrix Clean, Home Mapping, WiFi Connected – Black
$223.99
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Shipping & Delivery
Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping process.
Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping process:
Shipping Range
- Countries: We currently ship to Canada and the United States.
- Future Expansion: We are considering expanding to other regions in the future.
Shipping Costs
- Within Canada: Free shipping on all orders.
- Within the United States: Free shipping on all orders.
- No Hidden Fees: All costs are clearly stated at checkout.
ORDER PROCESSING TIME
- Processing Time: Orders are processed within 1-2 business days, Monday to Friday- (GMT-07) Mountain Standard Time (Edmonton)
- Last Order Time: 22:00 (GMT-07) Mountain Standard Time (Edmonton)
- Weekend Orders: Orders placed on weekends are processed the next business day.
TRANSIT TIME
- Estimated Delivery Time: 1-2 business days.
- Business Days: Shipments occur Monday to Friday.
- Notes: Delivery times are estimates and may vary due to external factors such as weather conditions and transportation issues.
SHIPPING PROCESS
- Reliable Courier Services: We ship via DHL and Fedex and UPS
- Insured Shipments: All shipments are insured. Contact our customer service in case of loss or damage during transit.
- Eco-Friendly Packaging: We strive to use sustainable packaging materials to minimize our ecological footprint.
TRACKING INSTRUCTIONS
- Tracking Information: After purchase, you will receive an email with tracking information, including the name of the shipping company and the tracking number.
- Track Your Order: You can track your order via our website. Simply enter your tracking number on our tracking portal to view the status of your order.
- Questions: Our support team is ready to assist with any questions about tracking your order.
MISSING ITEMS PROCEDURE
- Reporting Missing Items: Contact our customer service within 7 days of receiving your package via support@simolary.com
- Resolution: We will resolve the issue as soon as possible and send a replacement item or offer a refund.
RETURN POLICY
- Returns: Returns are accepted within 30 days of receiving your order.
- Conditions for Returns: Items must be unused, undamaged, and returned in the original packaging. Personalized items cannot be returned.
- Costs: Return shipping costs are the responsibility of the customer unless the item is defective or not as described. In such cases, Simolary LLC
will cover the return shipping costs. - Refund: Refunds are processed within 14 days of receiving the return and are refunded to the original payment method.
-Address return :
SIMOLARY LLC WAREHOUSE
168 Prestwick Manor SE, Calgary, AB T2Z 4Y7, Canada - Questions?
Visit our FAQ page or contact our customer service via email : support@simolary.com
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