Description
Design and Details
- Full vestibule
- High ventilation
- 8″ bathtub floor
- Ultralight silicone nylon floor
- Easy tensioning adjustment
- Floating canopy and floor
- Optimized sleeping area
- Single pole pyramid design
- Internal gear area
- Oversized door
- Handy mesh cargo pocket
- Stakes Required: 6 (not included)
- Includes: Tent, stuff sack, guylines
- #3 YKK zippers
- Canopy: 20D Silicone Polyester
- Floor: 40D Silicone Polyester
- Mesh: No-See-Um Netting
Specifications
| End Use | Camping |
|---|---|
| Season | 3 Season |
| Capacity (people) | 1 Person |
| Packed Weight | 26 oz / 740 g |
| Peak Height | 49″ |
| # of Doors | 1 |
| Design Type | Hexagonal |
| Packed Size | 11″ X 4.5″ |
| Floor Area | 26.252 ft² / 2.4 m² |
| Vestibule Area | 8.5 ft²/ .8 m² |
| Footprint Included | No |
| Fabric | Canopy: 20D Silicone coated polyester; Floor: 40D Silicone coated polyester; Zipper: #3 YKK; Hydrostatic head: 3,000 mm |
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Shipping & Delivery
Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping process.
Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping process:
Shipping Range
- Countries: We currently ship to Canada and the United States.
- Future Expansion: We are considering expanding to other regions in the future.
Shipping Costs
- Within Canada: Free shipping on all orders.
- Within the United States: Free shipping on all orders.
- No Hidden Fees: All costs are clearly stated at checkout.
ORDER PROCESSING TIME
- Processing Time: Orders are processed within 1-2 business days, Monday to Friday- (GMT-07) Mountain Standard Time (Edmonton)
- Last Order Time: 22:00 (GMT-07) Mountain Standard Time (Edmonton)
- Weekend Orders: Orders placed on weekends are processed the next business day.
TRANSIT TIME
- Estimated Delivery Time: 1-2 business days.
- Business Days: Shipments occur Monday to Friday.
- Notes: Delivery times are estimates and may vary due to external factors such as weather conditions and transportation issues.
SHIPPING PROCESS
- Reliable Courier Services: We ship via DHL and Fedex and UPS
- Insured Shipments: All shipments are insured. Contact our customer service in case of loss or damage during transit.
- Eco-Friendly Packaging: We strive to use sustainable packaging materials to minimize our ecological footprint.
TRACKING INSTRUCTIONS
- Tracking Information: After purchase, you will receive an email with tracking information, including the name of the shipping company and the tracking number.
- Track Your Order: You can track your order via our website. Simply enter your tracking number on our tracking portal to view the status of your order.
- Questions: Our support team is ready to assist with any questions about tracking your order.
MISSING ITEMS PROCEDURE
- Reporting Missing Items: Contact our customer service within 7 days of receiving your package via support@simolary.comÂ
- Resolution: We will resolve the issue as soon as possible and send a replacement item or offer a refund.
RETURN POLICY
- Returns: Returns are accepted within 30 days of receiving your order.
- Conditions for Returns: Items must be unused, undamaged, and returned in the original packaging. Personalized items cannot be returned.
- Costs: Return shipping costs are the responsibility of the customer unless the item is defective or not as described. In such cases, Simolary LLCÂ
will cover the return shipping costs. - Refund: Refunds are processed within 14 days of receiving the return and are refunded to the original payment method.
-Address return :
SIMOLARY LLC WAREHOUSE
168 Prestwick Manor SE, Calgary, AB T2Z 4Y7, Canada - Questions?
Visit our FAQ page or contact our customer service via email : support@simolary.com
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