Twinkly Light Strings will add advanced technology and innovation to your home with premium decorative lighting. The Special Edition Light Strings have a lighted length of 105 feet, consisting of 400 RGB + Warm White 0.2 inch clear and diffused flat lens LED. The LED lights are specifically designed with a flat head to reach impressive brightness levels and the perfect tone of color. Twinkly Strings goes beyond the traditional decorative lighting with a Bluetooth and Wi-Fi controller, plus a state-of-the-art smartphone application to bring new levels of lighting design and creativity to your connected home throughout the year. Getting started with Twinkly lights is easy, a quick and intuitive setup process configures your device in a matter of seconds. Like all Twinkly products, Strings can be mapped and every single LED can be controlled individually, allowing you to create and reproduce unique effects, gradients, and color animations to have Strings become your screen for life. Twinkly’s App enables you to create light designs through a wide range of pre-made effects and animations, as well as the ability to create your own effects from scratch using the FX Wizard creation tool. Twinkly Strings Special Edition can be grouped together with other Twinkly RGB+W devices to create larger, synchronized light installations. Twinkly Strings can be controlled seamlessly with vocal assistants such as Hey Google, Amazon Alexa, Apple HomeKit, and Homey. It is compatible with Razer Chroma RGB via Twinkly Chroma Connector and OMEN Light Studio on OMEN Gaming Hub to enhance your gaming experience with stunning light effects that react to your gameplay. Suitable for indoor and outdoor use, rated IP44. Christmas lights, holiday lights.
Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping process.
Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping process:
Shipping Range
- Countries: We currently ship to Canada and the United States.
- Future Expansion: We are considering expanding to other regions in the future.
Shipping Costs
- Within Canada: Free shipping on all orders.
- Within the United States: Free shipping on all orders.
- No Hidden Fees: All costs are clearly stated at checkout.
ORDER PROCESSING TIME
- Processing Time: Orders are processed within 1-2 business days, Monday to Friday- (GMT-07) Mountain Standard Time (Edmonton)
- Last Order Time: 22:00 (GMT-07) Mountain Standard Time (Edmonton)
- Weekend Orders: Orders placed on weekends are processed the next business day.
TRANSIT TIME
- Estimated Delivery Time: 1-2 business days.
- Business Days: Shipments occur Monday to Friday.
- Notes: Delivery times are estimates and may vary due to external factors such as weather conditions and transportation issues.
SHIPPING PROCESS
- Reliable Courier Services: We ship via DHL and Fedex and UPS
- Insured Shipments: All shipments are insured. Contact our customer service in case of loss or damage during transit.
- Eco-Friendly Packaging: We strive to use sustainable packaging materials to minimize our ecological footprint.
TRACKING INSTRUCTIONS
- Tracking Information: After purchase, you will receive an email with tracking information, including the name of the shipping company and the tracking number.
- Track Your Order: You can track your order via our website. Simply enter your tracking number on our tracking portal to view the status of your order.
- Questions: Our support team is ready to assist with any questions about tracking your order.
MISSING ITEMS PROCEDURE
- Reporting Missing Items: Contact our customer service within 7 days of receiving your package via support@simolary.com
- Resolution: We will resolve the issue as soon as possible and send a replacement item or offer a refund.
RETURN POLICY
- Returns: Returns are accepted within 30 days of receiving your order.
- Conditions for Returns: Items must be unused, undamaged, and returned in the original packaging. Personalized items cannot be returned.
- Costs: Return shipping costs are the responsibility of the customer unless the item is defective or not as described. In such cases, Simolary LLC
will cover the return shipping costs. - Refund: Refunds are processed within 14 days of receiving the return and are refunded to the original payment method.
-Address return :
SIMOLARY LLC WAREHOUSE
168 Prestwick Manor SE, Calgary, AB T2Z 4Y7, Canada - Questions?
Visit our FAQ page or contact our customer service via email : support@simolary.com
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