“Harnessing the power of your smartphone and our cutting-edge technology, Hestia enables you to capture the brilliance of the Sun, the enchanting beauty of the Moon, and the captivating depths of the Universe — without complex setups or extensive knowledge of astronomy. Simply place your smartphone on Hestia’s ocular, align the device with the celestial object of your choice, let yourself be guided by our super user-friendly app, and unlock a whole new world of exploration. Sun…sational! As the Sun nears the peak of its current solar cycle, our star is growing increasingly active. Monitoring sunspots with Hestia and its solar filter will help you understand the Sun’s behavior, its influence on space weather, and its impact on our planet. Click and go! Hestia is everything but complex. Attach Hestia to its tripod and align your smartphone’s main camera with Hestia’s ocular with the help of Gravity by Vaonis. Pick your destination and let the app guide you to find it. And voilà! You are ready to go and enjoy the beauties of the Cosmos. Navigate the Cosmos with Gravity by Vaonis, Hestia’s app. Our app is designed to assist you on your space adventures, Day and Night, guide you to the stars with ease, and bring you exciting content. So, buckle up, get cozy, and dive into the cosmos.”
Vaonis Hestia Smartphone-Based Telescope with Full-Size Tripod and Solar Filter – Black
$239.99
Description
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Shipping & Delivery
Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping process.
Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping process:
Shipping Range
- Countries: We currently ship to Canada and the United States.
- Future Expansion: We are considering expanding to other regions in the future.
Shipping Costs
- Within Canada: Free shipping on all orders.
- Within the United States: Free shipping on all orders.
- No Hidden Fees: All costs are clearly stated at checkout.
ORDER PROCESSING TIME
- Processing Time: Orders are processed within 1-2 business days, Monday to Friday- (GMT-07) Mountain Standard Time (Edmonton)
- Last Order Time: 22:00 (GMT-07) Mountain Standard Time (Edmonton)
- Weekend Orders: Orders placed on weekends are processed the next business day.
TRANSIT TIME
- Estimated Delivery Time: 1-2 business days.
- Business Days: Shipments occur Monday to Friday.
- Notes: Delivery times are estimates and may vary due to external factors such as weather conditions and transportation issues.
SHIPPING PROCESS
- Reliable Courier Services: We ship via DHL and Fedex and UPS
- Insured Shipments: All shipments are insured. Contact our customer service in case of loss or damage during transit.
- Eco-Friendly Packaging: We strive to use sustainable packaging materials to minimize our ecological footprint.
TRACKING INSTRUCTIONS
- Tracking Information: After purchase, you will receive an email with tracking information, including the name of the shipping company and the tracking number.
- Track Your Order: You can track your order via our website. Simply enter your tracking number on our tracking portal to view the status of your order.
- Questions: Our support team is ready to assist with any questions about tracking your order.
MISSING ITEMS PROCEDURE
- Reporting Missing Items: Contact our customer service within 7 days of receiving your package via support@simolary.com
- Resolution: We will resolve the issue as soon as possible and send a replacement item or offer a refund.
RETURN POLICY
- Returns: Returns are accepted within 30 days of receiving your order.
- Conditions for Returns: Items must be unused, undamaged, and returned in the original packaging. Personalized items cannot be returned.
- Costs: Return shipping costs are the responsibility of the customer unless the item is defective or not as described. In such cases, Simolary LLC
will cover the return shipping costs. - Refund: Refunds are processed within 14 days of receiving the return and are refunded to the original payment method.
-Address return :
SIMOLARY LLC WAREHOUSE
168 Prestwick Manor SE, Calgary, AB T2Z 4Y7, Canada - Questions?
Visit our FAQ page or contact our customer service via email : support@simolary.com
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